HELP

Do I need to buy a subscription to use the site?

No! Signing up is 100% FREE and without any costs, all main features of the site are FREE.
However to help cover the cost of site upgrades and hosting you can opt to pay a nominal fee with a VIP Membership.

What information do you store on visitors or members?

We offer visitors the ability register with a username and email address and subscribe to our services
and apart from some simple cookie crumbes we never knew that you were here...!

How do I update my profile information?

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Goto your profile and click on 'edit profile details' select and edit your details as required
then goto the bottom of the page and click 'save' to update the changes.

How do I change my password?

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Goto your profile and click on 'edit profile details' then select 'change password'
then follow the on screen prompts.

How do I change my email address?

Goto your profile and click on 'edit profile details' select and edit your email
then goto the bottom of the page and click 'save' to update the changes.

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I'm going on holiday, what do I do?
Nothing, just enjoy your holiday, everything will be here when you get back.
Make sure you set you email notifications so you don't miss anything.

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What happens if I don't login for a while?
Nothing, everything will be here when you next log in.
Make sure you set you email notifications so you don't miss anything.

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How do I close my account?
If you are sure you want to close your account!
Then please use the contact page to ask us to close your account, there is some formal procedure, but we will do the rest.

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How do I stop my VIP membership?
Visit the VIP Membership page and click the unsubscribe button
or get in touch using the contact page ask for billing then leave the rest to us.

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My password is not working! How do I reset it?
Simply click on the forgot password link on the login screen and we will reset it for you,
then follow the email instructions that follow.

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Do you have an App?
No, we do not have an official App. The site works perfectly without the need for an App.

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How do I make a complaint?
Get in touch using the contact page and we will do our best to resolve the issue.

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I need help using the website!
Visit the forum or use our free support page,
alternatively get in touch using the contact page and we will do our best to help.
We do not support software or issues beyond this website!

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How do I unsubscribe from the newsletter?
If you are getting unwanted newsletters from us please use to opt out button on the email newsletter.
Alternatively on your profile and click on 'edit profile details' and edit the subscription details as required
by unticking the boxes, then click 'save' to update the changes.

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How do I adjust site activity notifications?
If you are getting unwanted site email notifications from us please adjust your mail notification settings.
On your profile click on 'edit profile details' and edit the notifictaions details as required
by unticking the boxes, then click 'save' to update the changes.

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What information do you share with others?
If you sign up with us we take great care to keep your information safe and we’ll never share it with anyone ...ever!
From time to time we may send you emails about Competitions, Special Offers, Deals on great products and services,
you have the ability to opt out of any of this communication at any time.

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Please enjoy our website responsibly.