Privacy

carphone warehouse

Privacy
Updated May 2018

When you sign up with us we take great care to keep your information safe and we’ll never share it with anyone ...ever!
We have measures in place to limit this site from being indexed by search engines, so services like Google Image Search will not connect the photos on your profile with your real identity, however these measures are not fail safe and do not prevent members from copying or sharing your information.

Registered members can now choose what personal profile information to share or keep private. These new privacy settings are easily accessed from your profile account menu privacy.

From time to time we may send you emails about Competitions, Special Offers and Deals on great products and services, you have the ability to opt out of any of this communication at any time by changing your settings under account menu my preferences.

For the avoidance of doubt, we do not collect or store any part of your Postal Street Address, Bank Account details, Paypal details, Credit Card or Debit Card information.

Data Controller
For the purposes of Data Protection, we confirm that the data controller of this web site including any mobile web site (together the “web site”) is Terry Webbs Creative Internet Services a non profit individual operating under the laws of England, whose office is in Salisbury, Wiltshire, SP13UH, United Kingdom (“Terry Webbs”, “we”, “us” and “our”). Terry Webbs can be contacted via the contact section on the web site.

This Privacy Policy (together with our Terms of Use and any other documents referred to in it) outlines the manner in which we manage personal information obtained through or displayed on the web site or otherwise provided by users (“you”, “your”) of our dating and networking services (“Services”) via the web site. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using the web site, you are taken to have read and agreed to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.

We may from time to time review and amend this Privacy Policy to take into account changes in law, technology and our operations. We will post any changes to this Privacy Policy on the web site from time to time and, where appropriate, notify you by e-mail. Please periodically review this Privacy Policy before using the Website as continued use of the web site shall indicate your acceptance of any changes. All personal information held by us will be governed by the most recent Privacy Policy posted on the web site.

Personal Information You Provide to Us:
When you subscribe or sign up to use the web site, we may collect a variety of information from you, which may include:
your name, user name, password, email address, photograph or other likeness, purchase history, IP address, browser information, photographs, age, gender, nationality, interests, marital status, location and any other data in connection with your user account. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as allowing you to interact with other users, improving the content of the Service, customizing the advertising and content you see, and communicating with you about specials and new features. When you make payments through the Service, you may need to provide financial account information, such as your credit card number, to our third-party service providers, such as Paypal, and such information may be stored and used for both billing and payment services by such third-party service providers. We do not receive your credit card information directly, but we may receive information about the transaction, such as the date and time it occurred.
personal information provided to us if you contact us, such as our records of that correspondence;
personal Information that you provide to us via our customer service live chat application, such as the transcripts of the chats;
personal information provided to us if you choose to complete any surveys or questionnaires for us, enter a competition or promotion of ours or participate in forums, discussion boards or other social media functions on our web site;
personal information if you post or transmit information via the web site to other users;
information that may not be personal information, such as information detailing your visits to the web site including, but not limited to, traffic data, location data, weblogs and other communication data; and information we receive from other sources. For example may receive information about you if you use any of the other web sites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
We may also record which of our Services you are interested in and which Services you purchase. In the course of providing the web site and our Services to you, we may collect some sensitive personal information about you. Sensitive personal information means information or opinion about an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs, philosophical beliefs, memberships of a professional or trade association or trade union, sexual preferences or practices, criminal record or health information. If you disclose sensitive personal information to us, unless you have agreed otherwise, we will only use it for the purposes for which it was provided or as allowed by law.

Why do we collect your personal information and how do we use it?
The primary purpose for which we collect information about you is to provide you with Services you have requested in subscribing or signing up to use the web site. We also collect information about you to:
process your communications, your membership of and subscription to the web site and to enable your use of the web site and the Services;
provide you with an up to date, efficient and reliable Service;
help prevent fraudulent activity, including on your account;
provide customer care services;
open and run your account;
administer prize draws, competitions or promotions;
for statistical and demographic analysis;
investigate any complaints about or made by you, or if we have reason to suspect that you are in breach of the web site terms of use or that you have otherwise engaged in any unlawful activity;
provide you with information, products or services that you request from us or which we feel may interest you (except where you have requested not to be contacted for such purposes);
generally run the web site and for internal operations;
monitor and record telephone calls for training purposes and to improve the Service to you; and comply with any law.

How you change the Information held about you?
We provide the tools and account settings to help you to access, rectify or delete information that you provided to us. You can change or update your information by logging in to the site and going to your profile or dashboard and updating your details. If you have any issue updating your information, you can contact us using the support or contact pages and we will assist you. Please note to prevent fraud or misuses we may refuse to update certain types of information if you cannot pass certain security questions or you fail to prove your identity when questioned about certain information regarding your account.

How to Change Your Privacy Settings?
You can set access permissions to your content that other members see about you by setting your profile privacy settings. You can change your privacy settings at anytime by visiting this link and logging into your account https://www.terrywebbs.com/profile/privacy

How to Change Your Email Notifictaions?
You can set what email notifictaions you receive from your activity on the web site. You can change your profile email notifications at anytime by visiting this link and logging into your account https://www.terrywebbs.com/email-notifications

Marketing Communications
By subscribing to the Services you agree that we may use your information to contact you by electronic mail (e.g. by email and SMS) (“Marketing Communications”) about offers, events, competitions, items or related activities that you may find useful, as well as other similar products and services offered by us or any of our related entities from time to time.

You may receive Marketing Communications from us or any of our trading names, for example White Label Dating, both during the term of your membership (whether full or basic) and after termination of your membership (or deletion of your account) unless you unsubscribe from receiving such Marketing Communications as set out below.

We do not sell, trade or rent your personal information to other companies and partners, ever.!

How to unsubscribe from receiving Marketing Communications?
If you have consented to receive Marketing Communications, you may always revoke that consent at any time by changing your settings on the web site or exercising the "unsubscribe" option in any Marketing Communications you get from us. Alternatively you can change your marketing options anytime by visiting the following link and logining into your account https://www.terrywebbs.com/profile/preference

Who do we disclose your information to?
We take great care to keep your information safe and we’ll never share it with anyone ...ever!
We will never disclose your personal information to third parties, unless in respect to fraud prevention or investigation then we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

You agree that if we transfer ownership or management of the web site, our Services, the business and/or the assets (in whole or in part) to a third party, that we may also transfer your personal data or other personal data you have provided to us, including all sensitive personal data and any other information about you to such third party, provided such third party agrees to observe this policy.

How do we restrict access to your personal information on the Service?
We respect and are committed to protecting your privacy and that of other users, and wherever possible we require you to provide login information and identify yourself to access the web site.

We also make an effort to ensure that members of the Service are not connected with other members that may be inappropriate. To do this we may apply classifications to Associated web sites that provide access to the Service, including to the web site. These classifications may restrict the availability of:

communications between yourself and other members of the Service;
the details of other members of the Service to yourself; and
your details to other members of the Service.
Security of Personal Information

Transmission of data and information via the web site is not a secure or encrypted transmission method for sending your personal data, unless otherwise indicated on the web site. Accordingly, your attention is drawn to the fact that any information and personal data carried over the internet is not secure and any transmission is at your own risk. Information and personal data may be intercepted, lost, redirected, corrupted, changed and accessed by other people.

We take reasonable steps to protect the personal information we hold from misuse and loss, and from unauthorised access, modification or disclosure. For example, we set strict security standards to prevent any unauthorised access to your personal information once we have received it and wherever possible we will use adequate security software and working procedures to ensure the security of your personal information. To prevent unauthorised access, maintain accuracy, and ensure proper use of personal information, we have employed physical, electronic, and managerial processes to safeguard and secure the information we collect online.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this website allow you to opt out of further mailings.

Your right to access your personal information
You have the right to access information held about you. Generally this information is that information you have entered on our site. Your right of access can be exercised on any access request which may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. You can request access to your personal information via email to dataprotection@terrywebbs.com.

It is both in our interest and yours that any personal information we hold about you is accurate, complete and current. If the data we hold about you is inaccurate in any way, please contact us via email to dataprotection@terrywebbs.com to have your personal information corrected.

If you have any questions or comments about privacy or this Privacy Policy, or if you have already submitted information that you do not wish us to have or if you think that the web site has cookies or data about you that you don't want us to use or that is incorrect please contact us by email to dataprotection@terrywebbs.com and the information will be corrected as soon as possible or removed from the database as you request.

Your right to personal data deletion
You have the right to have all the personal data we store on you deleted, by closing your account all personal data we store on you will be removed after the safety retention window of three months has elapsed or 2 years of inactively which ever arises first. Any posts or comments you have made on the website will remain intact. If you wish to terminate or close your account you may begin this process by selecting the "Close Account" menu on the "Contact Us" page accessed from any footer page of the site. A request to Close an account under this clause does not give rise to a refund for any unused amounts of any Subscription fees paid. Upon termination accounts will first be suspended and all access denied, the account will of course not be visible on the services anymore for the retention period, after the retention period all profile content, images and photos will be removed any subscriptions associated with your account will be cancelled. To keep continuity across the site all other user content published will remain intact. Permanent account and content deletion only takes place under special request or when a member is in serious breaches of any rules. Please note to prevent fraud or misuses we may refuse to delete accounts if you cannot pass certain security questions or you fail to prove your identity when questioned about certain information regarding your account.

Third party links on the Website
Our site may, from time to time, contain links to and from the web sites of our partner networks, advertisers and affiliates. If you follow a link to any of these web sites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these web sites.

How we protect your information
We work hard to protect you from unauthorised access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organisational security measures.
We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here.

How long we retain your information
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of three months following account deletion. During this period, account information will be retained although the account will of course not be visible on the services anymore. In practice, we delete or anonymise your information upon deletion of your account (following the safety retention window) or after two years of continuous inactivity, unless:
we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents are kept for five years);
there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account. Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific time frame due to technical constraints.

Children's Privacy
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.

Thank you for taking the time to read this privacy notice, please enjoy our web site responsibly.

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